ROOMMASTER FEATURES

FRONT DESK MANAGEMENT
​
-
Reservations, Check-Ins, Check-outs, Posting Entries, Housekeeping Updates, Guest Name Lookup and Walk-Ins can be managed all from one Quick Room Screen.
-
View Rates and Availability by Room Type or Room Number and easily make a reservation from the same Availability screen.
-
Use an intuitive Drag and Drop feature to quickly manage room assignments.
-
Utilize the automated Room Ready notification feature to provide that wow factor to your guests.
-
Easily split bills and setup automatic charge routing to handle any billing request.
-
The Rate Adjustment Wizard makes correcting data entry errors a breeze and seamless to your guests with a “clean” folio.
-
Automated credit checks and intelligent reporting will improve service levels.
GUEST PROFILES & HISTORY
​
-
roomMaster keeps track of all your guests’ information, preferences, stay history and statistics so you can use this information to enhance the guest experience.
-
Robust Profiles are easily exported or merged with 3rd Party CRM tools.
-
Guest history folios are stored permanently for a complete history detail for your guests with reprinting and adjustment features.


RESERVATIONS
​
-
Seamlessly handle reservations from any source from direct bookings and group blocks to OTA/GDS providers and travel agents.
-
Managing a wait list is made simple and upgrades intuitive right from your tape chart.
-
Easy to use and create custom HTML confirmation emails that are automated for Pre-Arrival and Post Departure guest engagement provide a powerful CRM tool.
-
Manage share-withs, back-to-back room moves, revenue add-ons and even custom build a package on the fly.
-
Enhance the guest experience with integration to iQ-POS for Outlet Reservations and Activity Scheduling that provides a single itinerary and confirmation email.
-
iQ-WorldLink seamlessly connects you to your GDS Channel Partner providing Rate and Inventory Updates and automatically entering reservations from the online channels.
-
You can even connect directly to Expedia and/or Booking.com to bypass costly 3rd Party pass through fees.