ROOMMASTER FEATURES

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FRONT DESK MANAGEMENT

  • Reservations, Check-Ins, Check-outs, Posting Entries, Housekeeping Updates, Guest Name Lookup and Walk-Ins can be managed all from one Quick Room Screen.

  • View Rates and Availability by Room Type or Room Number and easily make a reservation from the same Availability screen.

  • Use an intuitive Drag and Drop feature to quickly manage room assignments.

  • Utilize the automated Room Ready notification feature to provide that wow factor to your guests.

  • Easily split bills and setup automatic charge routing to handle any billing request.

  • The Rate Adjustment Wizard makes correcting data entry errors a breeze and seamless to your guests with a “clean” folio.

  • Automated credit checks and intelligent reporting will improve service levels.

GUEST PROFILES & HISTORY

  • roomMaster keeps track of all your guests’ information, preferences, stay history and statistics so you can use this information to enhance the guest experience.

  • Robust Profiles are easily exported or merged with 3rd Party CRM tools.

  • Guest history folios are stored permanently for a complete history detail for your guests with reprinting and adjustment features.

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RESERVATIONS

  • Seamlessly handle reservations from any source from direct bookings and group blocks to OTA/GDS providers and travel agents.

  • Managing a wait list is made simple and upgrades intuitive right from your tape chart.

  • Easy to use and create custom HTML confirmation emails that are automated for Pre-Arrival and Post Departure guest engagement provide a powerful CRM tool.

  • Manage share-withs, back-to-back room moves, revenue add-ons and even custom build a package on the fly.

  • Enhance the guest experience with integration to iQ-POS for Outlet Reservations and Activity Scheduling that provides a single itinerary and confirmation email.

  • iQ-WorldLink seamlessly connects you to your GDS Channel Partner providing Rate and Inventory Updates and automatically entering reservations from the online channels.

  • You can even connect directly to Expedia and/or Booking.com to bypass costly 3rd Party pass through fees.