Services


roomMaster 2000 SERVICES: 


Onsite training


We offer excellent custom training services for both new clients who need assistance with the “go live” process, as well as existing clients who want to get the most out of our software or have experienced significant employee turnover. Our trainers have extensive experience in hotel management and implementing property management software solutions, so they understand the challenges you and your employees face behind the front desk.  Our trainers will work with you to create a training program that meets your needs and gets your new software investment up and running in no time.

 

Executive Consulting Services


This high-level consulting opportunity is available for Premier clients only. An executive member of our team will visit your property and work closely with managers. They will go through your entire system making sure it is fine-tuned to give you the maximum benefit. Services include fine-tuning your roomMaster.net, helping you setup and understand Yield Management and Pace Booking, analyzing your rate structure with past performance to make sure your rates are at peak values, making sure all materials (sign-in sheet, confirmation letters, folios, etc.) have a professional, consistent and elegant look, reviewing your local area network and hardware, fine-tuning your Point of Sale to make it as efficient as possible and much, much more. This is a great opportunity for our full-service and luxury clients to achieve even better results from our products. For more information, please contact our sales office for details.

 

Training at our corporate office


Hands-on training is available to cover software setup, configuration, and general usage in a train-the-trainer format. This is also a perfect setting for people in hectic environments where they can learn in a peaceful setting away from the hotel. These training's are available four times a year for three days. Please contact our sales department for more information.

 

Periodic Free Webinars

 

From time to time our software support team has free webinars where our current clients can learn how to use Interactive SQL, Yield Management, and other modules within the software. All you need is a computer with internet access and a phone line to take part in this free online training session.


A list of these webinars, conferences, news & events and testimonials can be found on our News and Events page of this website.



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